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X-WR-CALDESC:Events for The Conveyancing Association
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CREATED:20260320T092650Z
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UID:10587-1774958400-1774962000@www.conveyancingassociation.org.uk
SUMMARY:BLTF Conversations Continued: How and Why Does Client Experience Impact the Balance Sheet?
DESCRIPTION:At BLTF 2026\, Legl hosted a panel discussion on The Connected Client\, and we asked a simple question: if you believe your clients are your firm’s most valuable asset\, why doesn’t your firm measure their experience? Most hands in the room went down. This webinar picks up that conversation and goes further – exploring the direct link between client experience and firm revenue\, with real data from real law firms. \nIn 60 minutes\, we’ll cover:\n\n\nThe cost of friction – what 14 client touchpoints before a matter begins actually costs in drop-off\, conversion\, and time-to-revenue\nThe revenue case for CX – how a 10% increase in referrals generated £1M in additional revenue\, and what smart payment tools do to your cash flow (hint: 11-hour average settlement time)\nThe ownership gap – what happens when no one in the firm owns client experience\, and how to fix it\nLive Q&A\n\nThis session is for law firm leaders\, COOs\, heads of operations\, and anyone responsible for growth\, client relationships\, or the firm’s commercial performance.‍ \nContinuing the conversation from BLTF – but you don’t need to have attended to get value from this.
URL:https://www.conveyancingassociation.org.uk/event/bltf-conversations-continued-how-and-why-does-client-experience-impact-the-balance-sheet/
CATEGORIES:Online Webinar
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DTSTART;VALUE=DATE:20260507
DTEND;VALUE=DATE:20260508
DTSTAMP:20260404T194107
CREATED:20260317T101022Z
LAST-MODIFIED:20260326T070117Z
UID:10565-1778112000-1778198399@www.conveyancingassociation.org.uk
SUMMARY:AGM & All Member Meeting – 7 May
DESCRIPTION:Registration opening soon\nConveyancing Association AGM & All Member Meeting is being held on 7 May at the offices of Dual\, 1 Creechurch Place\, London EC3A 5AF starting at noon for lunch.  \nSponsored by Dual. \n \nThese quarterly meetings provide an opportunity for members to come together with an expert panel of speakers to share knowledge\, make decisions and take a key role in the advancement of the conveyancing sector. \nEvery meeting is an experience\, with the opportunity to make valuable connections\, while also re-connecting with your fellow members in a more relaxed setting. \nTopics for the meeting include: \n🏠 HMRC SDLT Tax Advisor Registration \n🏠 Cyber Security \n🏠 Road Agreements and Bonds \nContinued Competence \nContinuing competence is a career-long enhancement of knowledge\, skill and judgement\, members can fulfil their annual training requirement\, simply by attending our various events and reading our guidance notes. \nThese quarterly meetings provide a unique opportunity for members to engage with an expert panel of speakers\, share insights\, and take an active role in advancing the conveyancing sector. Each meeting is not just an event\, but an experience\, an opportunity to forge valuable connections and reconnect with fellow professionals in a meaningful way. \nThis is an essential event for all CA members. Attending will also contribute to your continuing competence\, allowing you to enhance your knowledge\, skills\, and judgment while fulfilling your annual training requirements. \nJoin your fellow attendees for a drink’s reception kindly hosted by Dual at Boki.
URL:https://www.conveyancingassociation.org.uk/event/agm-all-member-meeting-7-may/
CATEGORIES:Event,Meetings
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