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IQ Legal Training Webinar | Onboarding residential clients and meeting client expectations
January 31, 2023 @ 10:00 am - 11:00 am
Ian Quayle, Chief Executive at IQ Legal Training, is pleased to present this 60-minute webinar session aimed at all conveyancers and all members of staff who onboard or assist in onboarding clients, exploring:
• Verifying client identity
• Risk assessing clients and transactions
• Information and explanation – what to provide clients when taking on work
• Setting realistic client expectations
• What do clients really require?
• What can we learn from case law?
Extensive notes will be provided and there will be an opportunity for delegate questions.
Register your place today!