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Following NatWest going live with PEXA, early progress is already demonstrating what digital completion can enable, along with initial indications of the impact it can deliver.
In a recent milestone, NatWest completed a remortgage in just two working days from mortgage offer to completion using PEXA’s digital infrastructure – a process that would typically take several weeks. While speed is one part of the story, the broader impact is centred on greater certainty, improved visibility and a more controlled experience at a critical stage of the transaction.
As Barry Connolly, Managing Director for Home Buying and Ownership at NatWest, noted:
“Our focus is on making the home ownership journey faster and simpler for our customers. This is an important milestone in our partnership with PEXA and a strong demonstration of how digital infrastructure can accelerate the remortgage process.”
This represents an early example of how more connected workflows can help reduce reliance on manual steps and improve outcomes for both firms and their customers.
Streamlining the home buying and selling process safely and securely
Much of the focus on improving the home buying and selling process has traditionally been on the front end. However, significant friction remains at completion — where delays, risk and uncertainty are often felt most sharply.
In PEXA’s latest blog, Angela Hesketh explores where inefficiencies arise and how more connected workflows can help reduce duplication, improve information flow and create a more consistent process.
The focus is not on adding complexity, but on improving how the process works at the point where everything comes together.
Insights and perspectives: digitisation, risk and the future of conveyancing
Recent conversations and industry features have continued to explore how the conveyancing sector is evolving, and what practical change looks like in delivery.
In a recent Legal News Wales podcast, Angela Hesketh joined Sally-Anne Skinner (Ogi) to discuss what digitisation means in practice — from improving transparency and certainty, to creating a more connected experience across the transaction.
PEXA’s COO, Simon Wright, was also featured in Leeds Digital’s Spotlight Series, reflecting on how technology can drive meaningful change for organisations, industries and the people they serve.
In addition, Rob Hosier, Head of Conveyancer Relationships at PEXA, shared his perspective with Today’s Conveyancer on how digital infrastructure is reshaping the way property transactions are completed, and the importance of collaboration across the industry.
Across these discussions, a consistent message is emerging: progress is not just about technology, but about how the industry works together to modernise long-standing processes.
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