Dealing with client complaints effectively is an integral part of delivering high quality client care. As well as being good business practice, did you know that it is also a legal requirement to deal with complaints in a way that…
With regulatory expectations rising and enforcement activity increasing, Legal Eye, a trusted expert in legal sector risk and compliance solutions, is seeing sustained demand for its AML Document Review service. Designed for firms that want a thorough check of their…
Thirdfort research shows compliance leaders go above and beyond amid tough conditions New research from client due diligence platform Thirdfort reveals that law firm compliance teams are under pressure. Some 32% of compliance leaders in law firms surveyed reported having to work overtime at…
May marked another month of good momentum for the CA. A significant milestone this month was the appointment of two new Directors to the CA Board, strengthening the leadership team. Further details on the appointment of both Rhodri and Samantha…
The Conveyancing Association (CA), the leading representative body for the conveyancing industry, has today (20th May 2025) announced the appointment of two new Directors to its Board. As of last week, and ratified at the recent CA’s Annual General Meeting,…
Firstly, I want to thank everyone who attended, contributed and took part in our fantastic series of meetings, which took place in London on the 15th May. We held this year’s AGM, Legal Members’ Meeting and All-Members’ Meeting and what…