Leading risk and compliance consultancy Legal Eye, has been assisting firms across England and Wales…
Redbrick Solutions have unveiled a new partnership with leading conveyancing search provider The Search Bureau. The collaboration will see the two businesses integrate their systems, allowing law firms to order searches directly from within the case management solution, saving time and improving security.
The Search Bureau has been providing conveyancing searches and related services for over 12 years and pride themselves on the level of customer service they provide. Redbrick clients will have access to a full suite of regulated and official local searches, water and drainage and environmental searches.
Rebecca Croxford, Operations Director of The Search Bureau, comments:
“We are delighted to be working with the team at Redbrick Solutions. We appreciate that law firms have a significant choice of search providers, but we believe our customer service stands out from our competitors.
Whilst we are able to offer the technology and ordering systems our rivals have, we have maintained the feel of a smaller business where our team know the names of everyone who calls or emails us. We promise a same day response to emails, no mass call centres and a team that genuinely appreciate your business.”
Redbrick Solutions provide easy to use conveyancing case management, delivered by experts, to successful law firms. The user interface of the conveyancing case management solution is simple to navigate and follows a logical process that will be familiar to all conveyancers, helping to increase ease and efficiency for all parties. Redbrick assists users at every step of the way, from the initial estimate through to invoicing the client and collecting monies, it produces letters, bills and statements in seconds and manages risk via a transparent to-do list visible to case owners with third party links built in.
Jo Hodges, Director of Redbrick Solutions, adds:
“We are looking forward to developing our partnership with The Search Bureau this year. When reviewing our search offering their ethos around customer service stood out as one of many synergies between our two businesses. The integration will make search ordering seamless and is another area in which we’re able to speed up the process for clients and improve the profitability of each purchase matter.”