Legal Eye AI policy helps law firms adopt technology safely and compliantly

With artificial intelligence (AI) tools becoming increasingly embedded in legal practice, Legal Eye – a leading provider of risk and compliance solutions – is urging firms to ensure they have robust governance in place when adopting new technologies.

The Legal Eye AI policy for law firms, last updated in September 2025, is available now in the Legal Eye Policy Store for £195 + VAT. It provides a clear and practical framework to help firms embrace AI safely, ethically, and in line with regulatory expectations.

Why an AI policy matters

AI is reshaping the legal sector. Tools such as generative AI can streamline compliance, enhance client service, and support decision-making. But without oversight, they also introduce serious risks around accuracy, confidentiality, bias, and accountability.

Regulators including the SRA, CLC and CILEx have made it clear that while they welcome innovation, firms must ensure they remain compliant with professional standards. This means protecting client data, maintaining supervision, and ensuring robust governance at all times.

What the Legal Eye AI policy covers

Legal Eye’s AI policy has been designed specifically for legal practices and covers:

• Acceptable use of AI tools across the firm
• Human oversight requirements and supervisory responsibilities
• Data protection, confidentiality, and privilege safeguards
• Risk management protocols for errors, hallucinations, and bias
• Training and staff awareness guidance
• Alignment with SRA, CLC, CILEx and ICO expectations.

A proactive step for law firms

Paul Saunders, Managing Director at Legal Eye, commented: “AI has the potential to transform the way law firms work – from improving efficiency to enhancing client service. But it also introduces real risks if not managed carefully. Regulators are clear that accountability always remains with the firm. Our AI policy provides a ready-made, practical framework that firms can use to harness the benefits of AI while protecting themselves, their clients, and their reputation.”

The Legal Eye AI policy is designed for firms that are already experimenting with AI tools or planning to introduce them in the near future. It offers a cost-effective way to establish clear guidance without needing to build a policy from scratch.

The AI policy is available now from the Legal Eye Policy Store for £195 + VAT.

For more information, or to discuss how Legal Eye can support your firm with AI governance and compliance, please contact bestpractice@legal-eye.co.uk or call 020 3051 2049.