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The UK Government’s recent consultation on home buying and selling marked an important step toward reforming a system many agree is broken. With average transactions now lasting around 120 days and one in three deals collapsing before completion, the need for change is clear. The consultation also recognised the role of technology, noting that AI platforms such as Orbital, are already enabling conveyancers to work faster, with greater accuracy and transparency, and to reshape the process overall.

Talbots Law, is an employee-owned, West Midlands firm that has always put people before process. Determined to deliver a faster, more transparent experience for its clients, the firm sought technology that could accelerate transactions, reduce requisitions and strengthen support for junior lawyers. Talbots adopted real estate-specific AI platform, Orbital Residential, to help its team of conveyancers quickly review leasehold and freehold titles.

“If you are someone that’s going to be doing a lot of title checking, whether that’s freehold, leasehold, more complex matters, it could easily save you five plus hours a week.”
— Sean Knight, Senior Conveyancing Executive at Talbots Law

Since rolling out Orbital Residential, Talbots Law has seen clear improvements across day-to-day operations, client satisfaction and team experience:

  • 5+ hours saved per lawyer, per week on title checks
  • Fewer requisitions, thanks to early issue-spotting
  • Faster response times to client queries
  • Stronger onboarding and upskilling for junior team members
  • Better lawyer well-being, with less pressure and more confidence

“I would recommend embracing AI because what you’ll find is that the efficiency and the well-being of lawyers will be massively improved.”
— Prayag Patel, Director of National Conveyancing and New Homes at Talbots Law

Talbots’ results hint at what the wider industry could achieve as AI becomes part of everyday practice. With reform on the horizon, their experience shows how innovation can turn long-standing conveyancing challenges into opportunities, delivering better service and stronger teams.

Watch the full story to see how the firm achieved these results.

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