Landmark Information Group Announced as Leading Sponsor of Conveyancing Association Annual Conference 2024
The Conveyancing Association is proud to announce that Landmark Information Group, the leading provider of…
The Conveyancing Association (CA) – the leading trade body for the conveyancing industry – has today (4th October 2023) updated its conveyancing member Pledges, in light of the publication of its Digital Conveyancing Protocol Document and the introduction of the FCA’s Consumer Duty rules.
CA member firms commit to uphold the Pledges which focus on ensuring all clients, whether institutions or individuals, are treated fairly, and this culture of fairness extends to all dealings with third-parties.
Originally, the Pledges covered: quality of service, client satisfaction, efficient processes, Title and registration, combating fraud, and providing mutual support and working towards a trusted community of conveyancers.
In this iteration of the Pledges, the following amendments have been made:
In light of recent digital progress, including the launch of the CA’s own Future Digital Conveyancing Protocol – designed to help firms benefit from the range of digital services available to support the home buying and selling process – followed by its updated Technical Protocol – a best practice outline document for conveyancing firms – two new specific CA Pledges have been added on:
Conveyancing firms can access the Pledges, the Digital Conveyancing Protocol, and the Technical Protocol from the download section of the CA website, at: www.conveyancingassociation.org.uk/downloads
Beth Rudolf, Director of Delivery at The Conveyancing Association, said:
“Our CA pledges are all about how member firms can engender a culture of fairness around the work they themselves carry out, and how they can prove this not just to clients but all stakeholders within the process. This most recent iteration of our Pledges includes the addition of two new ones, focused on how firms can take pro-active steps towards meeting net zero targets, and how they deliver and store digital property data so it is able to be accessed by all those who interact with the property both now and in the future.
“The new and updated Pledges follow the publication of our Digital Conveyancing Protocol document and our updated Technical Protocol, in terms of the CA providing member firms with a range of information and recommendations on how they can secure the best experience for all those they deal with, and how they specifically tap into the benefits that can be secured by using digital solutions.
“This is all about delivering an improved home buying and selling process, and how we make that process less stressful and much more timely, which will provide huge benefits for all.”
For further information on The Conveyancing Association, please visit: www.conveyancingassociation.org.uk